Quality Control Manager – San Antonio, TX - Legacy Mutual
Quality Control Manager – San Antonio, TX
Join Our Legacy Team

Legacy Mutual Mortgage is an outstanding full service residential mortgage lender originating, underwriting and closing conventional, jumbo, FHA, VA and USDA mortgage loans and providing refinancing services as well. In business since 2005, we are dedicated to meeting the home loan needs of individual homebuyers while working with our real estate partners in Texas (San Antonio, Austin, Houston, Fort Worth, Boerne, Schertz, Alamo Heights, New Braunfels & Denton), Tennessee (Nashville) and Colorado (Golden and Grand Junction). Our team members are the key to Legacy’s success, and we are looking for highly motivated, qualified individuals to join our talented team.

We are currently seeking a Quality Control Manager for our San Antonio, TX location.

  • Location: 3503 Paesanos Parkway, San Antonio, TX 78231
  • Position Type: Full-Time
  • Schedule: Monday – Friday, 8:00 – 5:00, Days and/or hours may vary and/or subject to change based on client need.
Job Description

The Quality Control Manager will oversee the Quality Control Department and will serve as the main contact of communication between Legacy Mutual Mortgage and vendors. The Quality Control Manager will be responsible for Quality Control metrics review and recommendations to senior management for process improvement and to ensure vendor relations are valuable to the company. This position requires time management and precise communication and analytical skills.

Essential Functions Include:
  • Review Quality Control findings, management responses and action plans to make recommendations to senior management for changes to the process, training, etc.
  • Review NHW numbers and other metrics used by FNMA, FHLMC, and other investors with which Legacy Mutual has a relationship.
  • Quality Control 10% of the vendor loans each month.
  • Manage vendor relationships to ensure working relationship meets Legacy Mutual Mortgage’s needs for operation.
  • Conduct reviews of contracts and visit vendor sites as necessary.
  • Perform annual branch audits.
  • Perform full Pre-Funding Quality Control reviews.
  • Support Operations and Compliance Departments as needed.
  • Must maintain regular attendance.
  • Other duties as assigned.
Desired Skills and Experience
  • High school diploma or general education degree (GED).
  • Minimum of five years in regulatory compliance, underwriting, or senior level loan processing in the retail mortgage industry.
  • Minimum of three to four years’ proven leadership experience in a management/leadership role.
  • Pre-funding, underwriting and auditing experience required.
  • Knowledge of applicable federal and state fair lending and servicing regulations.
  • Must be dependable, self-motivated and require minimal supervision.
  • Must be able to work 40 hours a week during normal business hours.
  • Must be proficient in Word, Excel and Outlook applications. Encompass system user preferred.
  • Must have excellent verbal, interpersonal and written communication skills with the ability to interact with executive management in a professional manner.
  • Must have strong organizational skills with the ability to handle multiple tasks and project.

We offer competitive and outstanding benefits for our full-time employees that include the following: Company paid Life and Long Term Disability. Medical/Dental, Short Term Disability and Vision plan options. 401(k) eligibility with a company match subject to annual maximum contribution cap. Holidays and paid time off.
Legacy Mutual Mortgage is a drug-free workplace and requires pre-employment drug testing. Please note Legacy Mutual Mortgage does not hire tobacco or nicotine users. Currently Legacy Mutual Mortgage does not provide sponsorship for new hires. Only qualified candidates will be contacted. No telephone calls please. For more information about our Company, please visit our website at www.legacymutual.com.

Only those candidates who meet the minimum requirements need apply.

To Apply

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Legacy Mutual Mortgage is an Equal Opportunity/Affirmative Action Employer.


Legacy Mutual Mortgage is a “Best Places to Work” Winner!

Legacy Mutual Mortgage recognizes that their employees are their greatest asset. It is the culture of Legacy to invest in those who make them the most successful – their people. Perhaps the best measure of this, as an employer, are the votes earning Legacy a win in San Antonio Business Journal’s “Best Places to Work” competition 2015 – 2019. In 2016, 17 and 18, Legacy successfully took home the honor of Top Workplace, beating out all of its Large Company category contestants! Legacy has since added other top workplace honors from various publications and competitions in our Austin, Fort Worth, Nashville and San Antonio branches. Legacy Mutual Mortgage invites you to start your legacy today by joining this top-performing, award-winning team of employees.