The Chacon Team organically grew out of Christian Peter Chacon’s desire to “make a difference in people’s lives.” Through the five years that Christian Peter has served families throughout Texas, he has built a system that empowers The Chacon Team to take phenomenal care of each client from the moment they apply until they’re handed the keys to their new home. The Chacon Team system supports these fundamental practices that allow us to make such an overwhelming difference in our clients’ lives:
Communication, our clients deserve to know what is going on in the process. We never leave our clients in the dark, but we take the time to explain and communicate each step.
Knowledge, we are always learning. We educate ourselves so we can guarantee we know the rules, regulations, and requirements of the mortgage industry. We also aim to use each and every client’s experience as a way to improve our systems. We’re constantly growing and changing as we learn how to be more efficient and pro-active to better the experience for every client.
Education, We take the time to educate the customer on the mortgage process, their personal financial circumstances, and their options. The Chacon Team believes that educating our clients will help them make decisions that are best for them and their family.
Timeliness, because The Chacon Team cares about their clients and their clients’ time, we have processes in place to support our clients’ closing timelines.
Honesty, we under promise and over deliver. We are clear in our communication and transparent in our actions.
Care, The Chacon Team cares about our clients, our Realtors, our relationships, and our professionalism. We have a heart for people and show it in everything we do.
Senior Loan Officer | NMLS# 208598
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